Business IP Phones in Brandon
Tomorrows World of Communications Brandon is ready now.
The requirement for site based Telephone Systems and massive capital expenditure is now completely unnecessary.
VOIP is the recognised voice solution for the future business world providing future proof unified communications by mixing desk IP phones or "Bring Your Own Devices" (BYOD) to create a unbelievable disaster recovery ready solution.
Cloud Hosted VOIP enables Brandon businesses to work smarter, allowing users to remain available regardless of their location.
Never miss a call again by combining office and mobile communications in a simple user friendly way.
Cloud Hosted VOIP is feature rich and enterprise ready, so regardless of your business requirement our solution will fulfil your needs with everything from compliant Call Recording to Call Centre Call Distribution and everything in between.
Should I worry about how big my Brandon business is when selecting a VOIP provider in Brandon
It doesn't matter what your business size is, whether a small home office with two users or an Brandon SME with 250 plus users, you only pay for what you when you need it.
Combine multi-location sites and remote workers in a single seamless solution regardless of size, location or area code.
The options and flexibility are limitless with unrestricted dial plans and call routing.
The possibilties of business VOIP in Brandon are endless
Imagine being able to route your UK and Brandon calls to a call centre in Ireland or India? Or have remote workers answering your business number at their Brandon home.
Or better still failover answering between multi-site businesses.
Perhaps centralize your reception of inbound calls at a single location with onward routing for free worldwide saving on unnecessary multi-site receptionists.
Perhaps you would enjoy "Share Call Appearance" across multiple devices such as your home or your Android smartphone or iPhone, giving you the opportunity to work from any geographic or mobile location with your customer think you are at work.
Software toolbars allow integration with Microsoft Outlook and Internet Explorer and Firefox browsers for "Click-to-Dial" options from website telephone numbers and business contacts within Outlook.
See callers "Pop Up" on your PC by name or company and answer calls with the click of your mouse.
Group directories enables you to see all your customers by name or contact for pop ups and click to dial calling.
Monitor the status of co-workers and staff with "Busy Lamp Fields" enabling you to see their status and enjoy "one-click" dialing or transfers.
Through the use of Hunt Groups you can forward inbound calls to any user at any location with site-to-site failover or voicemail messages options such messages forwarded automatically to your inbox as a "Wav" file.
Easily create custom "Music on Hold" to promote your business to callers on hold or being transferred.
Enjoy low cost call charges and free calls between sites and all users.
PCI & FSA Compliant Call Recording can be added on a per user basis as a low-cost bolt-on and can be applied to all or part calls.
Mark your Recordings for easy retrieval using our quick comments feature.
Recording can also be monitored in real time and provides a wealth of features and statistics including easy search and storage.
Our powerful Customer Relationship Management (CRM) interconnect allows click to dial and other functionality including click-to-hold, transfer, CRM screen pop-up and call logs with many separate CRM solutions including these top packages:
- ACT! By Sage,
- Microsoft Dynamics NAV and CRM,
- Sage 50 Accounts,
- Salesforce CRM,
- Zoho CRM.
Receptionist console is a software attendant product to enable receptionists to monitor and handle all staff calls from any location, being a hosted software console the reception can work from anywhere freeing you from legacy systems.
Monitor staff extensions and inbound calls in real time making call handling quicker, easier and more professional.
Cloud based hosted VOIP is the ideal solution to manage disaster recovery scenario either through pre-planned dial plans and hunt groups or "on the fly" real time configuration to divert inbound callers to any location instantly.
Provide enterprise mobile and unified communication functionality allowing extension dialing, call answer, call transfer, call hold, by using the mobile App to turn your iPhone, iPad, Laptop or Android Smartphone into your user extension system phone and.
Our cloud based VOIP auto-attendant or IVR enables you to handle calls smarter and quick and creates a better user friendly experience.
The system offers options to the caller such as, Press 1 for Property, Press 2 for Lettings etc.
With VOIP you can create your own Brandon Call Centre
Call Centre Automated Call Distribution (ACD) allows users to build a "carrier Class" call centre solution without the need for extra hardware, software or Capex infrastructure.
Regardless of the site location, create multiple Call Centres solutions in minutes using our ACD Virtual Call Centre Solution, enabling individual agents across any site worldwide.
Reduce operational costs and improve caller experience with this feature rich ADC system.
Call Centre Wallboard provides feature rich real time and historical statistics monitoring of Agents and Call Centres.
The application provides performance tracking for Management, Supervisors and Agents.
Wallboard provides precise key information at a glance and alerts when performance drops below target.
The User Interface which is highly customizable can be accessed from anywhere and on any device via a Web Browser and Internet connection.
Deploy instantly and simply assign to a Call Centre and login from anywhere.