Hosted Voice in Chatham
Tomorrows World of Business VOIP Chatham is ready now.
The necessity for office based PBX telephony and huge Capex is a now a thing of the past. .
Hosted VOIP is the Defacto High Definition (HD) voice solution for the modern business environment in Chatham, providing future proof unified communications combining a variety of desktop IP phones or "Bring Your Own Devices" (BYOD) to provide a true unified, flexible, redundancy ready solution.
Cloud Hosted VOIP enables businesses to work smarter, allowing users to remain available regardless of their location.
Never miss a call again by combining office and mobile communications in a simple user friendly way.
Cloud Hosted VOIP is feature rich and enterprise ready, so regardless of your business requirement our solution will fulfil your needs with everything from compliant Call Recording to Call Centre Call Distribution and everything in between.
I'm looking for a Hosted VOIP provider in Chatham? Does it matter how big my business is?
It doesn’t matter what your business size is, whether a small home office with two users or an SME with 250 plus users, you only pay for what you when you need it.
Link multi-sited businesses and remote workers in one solution regardless of geographic location or telephone numbers.
The options and flexibility are limitless with unrestricted dial plans and call routing.
The possibilties of business VOIP in Chatham are endless
Imagine being able to route your UK and Chatham calls to a call centre in Ireland or India? Or have remote workers answering your business number at their Chatham home.
Or better still failover answering between multi-site businesses.
Perhaps centralize your reception of inbound calls at a single location with onward routing for free worldwide saving on unnecessary multi-site receptionists.
Perhaps you would enjoy "Share Call Appearance" across multiple devices such as your home or your Android smartphone or iPhone, giving you the opportunity to work from any geographic or mobile location with your customer think you are at work.
Software toolbars allow integration with Microsoft Outlook and Internet Explorer and Firefox browsers for "Click-to-Dial" options from website telephone numbers and business contacts within Outlook.
Enjoy caller "Pop Ups" on your PC and a range quick feature settings from "Call forwarding" to "Speed dials".
Group directories allow all your users using the Business toolbar to see pop ups displayed as the company name or contact rather than the telephone number.
Monitor the status of co-workers and staff with "Busy Lamp Fields" enabling you to see their status and enjoy "one-click" dialing or transfers.
Through the use of Hunt Groups you can forward inbound calls to any user at any location with site-to-site failover or voicemail messages options such messages forwarded automatically to your inbox as a "Wav" file.
Customize your Music on Hold with either the music of your choice custom messages.
Enjoy free calls between users and across all sites as well as low cost calls elsewhere.
PCI & FSA Compliant Call Recording can be added on a per user basis as a low-cost bolt-on and can be applied to all or part calls.
Apply clever call markers to add comments to enable quick find options of comments within any stored recording.
The recording feature includes easy storage with search and statistics to find recording easily, you can even monitor recordings in real-time.
Our powerful Customer Relationship Management (CRM) interconnect allows click to dial and other functionality including click-to-hold, transfer, CRM screen pop-up and call logs with many separate CRM solutions including these top packages:
- ACT! By Sage,
- Microsoft Access,
- Sage 50 Accounts,
- Sage CRM,
- vtiger CRM,
Our PC based Reception console enables receptionists to monitor and handle all calls for any user across multiple sites, as well as being deployed from any location.
Monitor staff extensions and inbound calls in real time making call handling quicker, easier and more professional.
Cloud based hosted VOIP is the ideal solution to manage disaster recovery scenario either through pre-planned dial plans and hunt groups or "on the fly" real time configuration to divert inbound callers to any location instantly.
Mobile Office is a software App to turn your iPhone, iPad, Laptop or Android device into your user extension system phone and provides enterprise functionality allowing extension dialing, call answer, call transfer, call hold, speakerphone and voicemail and could be used as the primary, secondary or shared call appearance device for remote or mobile workers as well as mainstream staff.
Hosted VOIP auto attendant allows businesses to better direct inbound callers to the right departments or staff.
The system offers options to the caller such as, Press 1 for Property, Press 2 for Lettings etc.
Build your own Call Centre in Chatham
Call Centre Automated Call Distribution (ACD) allows users to build a "carrier Class" call centre solution without the need for extra hardware, software or Capex infrastructure.
Regardless of the site location, create multiple Call Centres solutions in minutes using our ACD Virtual Call Centre Solution, enabling individual agents across any site worldwide.
The solution reduces operational costs and improves the caller experience whilst being an enterprise, standard feature rich call distribution and queuing system.
The CC Wallboard provides call centre feature rich real time and historical.
The application provides performance tracking for Management, Supervisors and Agents.
The Wallboard provides key performance data and alerts.
The customizable Wallboard can be accessed worldwide from any Web Browser.
Deploy instantly and simply assign to a Call Centre and login from anywhere.