Hosted VOIP in Twickenham
The future of Hosted VOIP in Twickenham is here today.
The necessity for office based PBX telephony and huge Capex is a now a thing of the past. .
Hosted VOIP is the Defacto High Definition (HD) voice solution for the modern business environment providing future proof unified communications combining a variety of desktop IP phones or "Bring Your Own Devices" (BYOD) to provide a true unified, flexible, redundancy ready solution.
Cloud Hosted VOIP enables businesses to work smarter, allowing users to remain available regardless of their location.
Never miss a call again by combining office and mobile communications in a simple user friendly way.
Business VOIP is an enterprise enabled fully featured system, ready to fulfil your company communications requirements including everything from PCI & FSA Call Recording to Call ACD.
I'm looking for a Cloud VOIP provider in Twickenham? Does it matter how big my business is?
Regardless of your company size, or whether you’re a small SoHo, SME or Enterprise Corporation you scale users up and down as and when you need to ensuring you maximise savings and minimise waste.
Link multi-sited businesses and remote workers in one solution regardless of geographic location in Twickenham or telephone numbers.
The options and flexibility are limitless with unrestricted dial plans and call routing.
The power of VOIP in Twickenham means your business is only limited by your imagination
Imagine routing your calls to the USA or South Africa?
And enable call answer failover between sites.
How about a centralised reception answering service for multi-site businesses allowing you to streamline staffing requirement not only in Twickenham but across your entire business group.
Or finally have dual registrations, an IP phone at Work is duplicated at Home giving you the flexibility to work from home or any location without your customers knowing the difference.
Enjoy PC integration with Microsoft Outlook and IE and FF browsers for "Click-to-Dial" options from website contacts or direct from Outlook.
Enjoy caller "Pop Ups" on your PC and a range quick feature settings from "Call forwarding" to "Speed dials".
Group directories enables you to see all your customers by name or contact for pop ups and click to dial calling.
Monitor the status of co-workers and staff with "Busy Lamp Fields" enabling you to see their status and enjoy "one-click" dialing or transfers.
Through the use of Hunt Groups you can forward inbound calls to any user at any location with site-to-site failover or voicemail messages options such messages forwarded automatically to your inbox as a "Wav" file.
Customize your Music on Hold with either the music of your choice custom messages.
Enjoy free calls between users and across all sites as well as low cost calls elsewhere.
PCI & FSA Compliant Call Recording can be added on a per user basis as a low-cost bolt-on and can be applied to all or part calls.
Mark your Recordings for easy retrieval using our quick comments feature.
Recording can also be monitored in real time and provides a wealth of features and statistics including easy search and storage.
Our powerful Customer Relationship Management (CRM) interconnect allows click to dial and other functionality including click-to-hold, transfer, CRM screen pop-up and call logs with many separate CRM solutions including these top packages:
- Microsoft Dynamics NAV and CRM,
- Microsoft Outlook,
- Salesforce CRM,
- Zoho CRM.
Our PC based Reception console enables receptionists to monitor and handle all calls for any user across multiple sites, as well as being deployed from any location.
Monitor user extensions and calls in real time.
Cloud based hosted VOIP is the ideal solution to manage disaster recovery scenario either through pre-planned dial plans and hunt groups or "on the fly" real time configuration to divert inbound callers to any location instantly.
Provide enterprise mobile and unified communication functionality allowing extension dialing, call answer, call transfer, call hold, by using the mobile App to turn your iPhone, iPad, Laptop or Android Smartphone into your user extension system phone and.
Our cloud based VOIP auto-attendant or IVR enables you to handle calls smarter and quick and creates a better user friendly experience.
The system offers options to the caller such as, Press 1 for Property, Press 2 for Lettings etc.
With VOIP you can create your own Twickenham Call Centre
ACD stands for Automated Call Distribution and is essential software for Call Centres creating a carrier Class solution without the need massive Capital expenditure.
Regardless of the site location, create multiple Call Centres solutions in minutes using our ACD Virtual Call Centre Solution, enabling individual agents across any site worldwide.
The solution reduces operational costs and improves the caller experience whilst being an enterprise, standard feature rich call distribution and queuing system.
The CC Wallboard provides call centre feature rich real time and historical.
Providing performance graphical data Agents & Management.
Wallboard provides precise key information at a glance and alerts when performance drops below target.
The customizable Wallboard can be accessed worldwide from any Web Browser.
Deploy instantly and simply assign to a Call Centre and login from anywhere.