Hosted VOIP Providers in Waltham Abbey

Hosted Business VOIP in Waltham Abbey

Tomorrows World of Communications Waltham Abbey is ready now.

The requirement for site based Telephone Systems and massive capital expenditure is now completely unnecessary.

Hosted VOIP is the Defacto High Definition (HD) voice solution for the modern business environment providing future proof unified communications combining a variety of desktop IP phones or "Bring Your Own Devices" (BYOD) to provide a true unified, flexible, redundancy ready solution.

Cloud Hosted VOIP enables businesses to work smarter, allowing users to remain available regardless of their location.

Never lose an inbound call by ensuring every office and mobile call is combined in a unified manner.

Cloud Hosted VOIP is feature rich and enterprise ready, so regardless of your business requirement our solution will fulfil your needs with everything from compliant Call Recording to Call Centre Call Distribution and everything in between.

I'm looking for a VOIP provider in Waltham Abbey? Does it matter how big my business is?

Regardless of your company size, or whether you’re a small SoHo, SME or Enterprise Corporation you scale users up and down as and when you need to ensuring you maximise savings and minimise waste.

Link multi-sited businesses and remote workers in one solution regardless of geographic location in Waltham Abbey or telephone numbers.

The options and flexibility are limitless with unrestricted dial plans and call routing.

The possibilties of business VOIP in Waltham Abbey are endless

Imagine routing your calls to the USA or South Africa?

Or better still failover answering between multi-site businesses.

How about a centralised reception answering service for multi-site businesses allowing you to streamline staffing requirement across your entire business group.

Perhaps you would enjoy "Share Call Appearance" across multiple devices such as your home or your Android smartphone or iPhone, giving you the opportunity to work from any geographic or mobile location with your customer think you are at work.

Software toolbars allow integration with Microsoft Outlook and Internet Explorer and Firefox browsers for "Click-to-Dial" options from website telephone numbers and business contacts within Outlook.

Enjoy caller "Pop Ups" on your PC and a range quick feature settings from "Call forwarding" to "Speed dials".

Group directories enables you to see all your customers by name or contact for pop ups and click to dial calling.

Monitor the status of co-workers and staff with "Busy Lamp Fields" enabling you to see their status and enjoy "one-click" dialing or transfers.

Virtual Hunt Groups allows you to route operational numbers in a variety of ways across your entire group of users with site-to-site failover and voicemail options such as messages forwarded automatically to your inbox as a "Wav" file.

Customize your Music on Hold with either the music of your choice custom messages.

Enjoy low cost call charges and free calls between sites and all users.

PCI & FSA Compliant Call Recording can be enabled as a bolt-on for Hosted users or per SIP Trunk.

Mark your Recordings for easy retrieval using our quick comments feature.

The recording feature includes easy storage with search and statistics to find recording easily, you can even monitor recordings in real-time.

Our powerful Customer Relationship Management (CRM) interconnect allows click to dial and other functionality including click-to-hold, transfer, CRM screen pop-up and call logs with many separate CRM solutions including these top packages:

  • ACT! By Sage,
  • Microsoft Access,
  • Microsoft Outlook,
  • Sugar CRM,
  • SuperOffice CRM,

Our PC based Reception console enables receptionists to monitor and handle all calls for any user across multiple sites, as well as being deployed from any location.

Monitor user extensions and calls in real time.

Hosted VOIP is the best solution to maintain an enterprise disaster recovery policy using structured dial and hunt-group plans.

Provide enterprise mobile and unified communication functionality allowing extension dialing, call answer, call transfer, call hold, by using the mobile App to turn your iPhone, iPad, Laptop or Android Smartphone into your user extension system phone and.

Our cloud based VOIP auto-attendant or IVR enables you to handle calls smarter and quick and creates a better user friendly experience.

The system offers options to the caller such as, Press 1 for Property, Press 2 for Lettings etc.

With VOIP you can create your own Waltham Abbey Call Centre

ACD stands for Automated Call Distribution and is essential software for Call Centres creating a carrier Class solution without the need massive Capital expenditure.

Regardless of the site location, create multiple Call Centres solutions in minutes using our ACD Virtual Call Centre Solution, enabling individual agents across any site worldwide.

The solution reduces operational costs and improves the caller experience whilst being an enterprise, standard feature rich call distribution and queuing system.

Call Centre Wallboard provides feature rich real time and historical statistics monitoring of Agents and Call Centres.

Providing performance graphical data Agents & Management.

Wallboard provides precise key information at a glance and alerts when performance drops below target.

The User Interface which is highly customizable can be accessed from anywhere and on any device via a Web Browser and Internet connection.

Deploy instantly and simply assign to a Call Centre and login from anywhere.