Cloud VOIP Companies in Yarm

Business IP Phones in Yarm

The future of Hosted VOIP in Yarm is here today.

The necessity for office based PBX telephony and huge Capex is a now a thing of the past. .

Hosted VOIP is the Defacto High Definition (HD) voice solution for the modern business environment providing future proof unified communications combining a variety of desktop IP phones or "Bring Your Own Devices" (BYOD) to provide a true unified, flexible, redundancy ready solution.

Business VOIP empowers companies to work better, enabling staff to be on-net regardless of physical location.

Never miss a call again by combining office and mobile communications in a simple user friendly way.

Business VOIP is an enterprise enabled fully featured system, ready to fulfil your company communications requirements including everything from PCI & FSA Call Recording to Call ACD.

I'm looking for a Cloud VOIP provider in Yarm? Does it matter how big my business is?

Regardless of your company size, or whether you’re a small SoHo, SME or Enterprise Corporation you scale users up and down as and when you need to ensuring you maximise savings and minimise waste.

Combine multi-location sites and remote workers in a single seamless solution regardless of size, location or area code.

The possibilities are endless and your call routing and dial plans are only restricted by your imagination.

The power of VOIP in Yarm means your business is only limited by your imagination

Imagine routing your calls to the USA or South Africa?

Or better still failover answering between multi-site businesses.

Perhaps centralize your reception of inbound calls at a single location with onward routing for free worldwide saving on unnecessary multi-site receptionists.

Or finally have dual registrations, an IP phone at Work is duplicated at Home giving you the flexibility to work from home or any location without your customers knowing the difference.

Enjoy PC integration with Microsoft Outlook and IE and FF browsers for "Click-to-Dial" options from website contacts or direct from Outlook.

See callers "Pop Up" on your PC by name or company and answer calls with the click of your mouse.

Group directories enables you to see all your customers by name or contact for pop ups and click to dial calling.

Busy Lamp fields enable you to see the status of other users whether they are engaged or available as well one-click dialing or transfers.

Through the use of Hunt Groups you can forward inbound calls to any user at any location with site-to-site failover or voicemail messages options such messages forwarded automatically to your inbox as a "Wav" file.

Easily create custom "Music on Hold" to promote your business to callers on hold or being transferred.

Enjoy low cost call charges and free calls between sites and all users.

PCI & FSA Compliant Call Recording can be enabled as a bolt-on for Hosted users or per SIP Trunk.

Mark your Recordings for easy retrieval using our quick comments feature.

The recording feature includes easy storage with search and statistics to find recording easily, you can even monitor recordings in real-time.

Our powerful Customer Relationship Management (CRM) interconnect allows click to dial and other functionality including click-to-hold, transfer, CRM screen pop-up and call logs with many separate CRM solutions including these top packages:

  • LinkedIn,
  • Maximizer CRM,
  • Sage 50 Accounts,
  • Sage CRM,
  • vtiger CRM,

Our PC based Reception console enables receptionists to monitor and handle all calls for any user across multiple sites, as well as being deployed from any location.

Monitor staff extensions and inbound calls in real time making call handling quicker, easier and more professional.

Cloud based hosted VOIP is the ideal solution to manage disaster recovery scenario either through pre-planned dial plans and hunt groups or "on the fly" real time configuration to divert inbound callers to any location instantly.

Provide enterprise mobile and unified communication functionality allowing extension dialing, call answer, call transfer, call hold, by using the mobile App to turn your iPhone, iPad, Laptop or Android Smartphone into your user extension system phone and.

Our cloud based VOIP auto-attendant or IVR enables you to handle calls smarter and quick and creates a better user friendly experience.

The system offers options to the caller such as, Press 1 for Property, Press 2 for Lettings etc.

With VOIP you can create your own Yarm Call Centre

ACD stands for Automated Call Distribution and is essential software for Call Centres creating a carrier Class solution without the need massive Capital expenditure.

This system supports multiple single Call Centres as well as a distributed multi­site Call Centre to act as a single "Virtual Call Centre", regardless of the geographic location of the existing sites or individual agents.

Reduce operational costs and improve caller experience with this feature rich ADC system.

The CC Wallboard provides call centre feature rich real time and historical.

Providing performance graphical data Agents & Management.

Wallboard provides precise key information at a glance and alerts when performance drops below target.

The customizable Wallboard can be accessed worldwide from any Web Browser.

Set up quickly and easily assign to any worldwide Call Centre.