Business VOIP in Arun
Tomorrows World of Hosted VOIP Arun is ready now.
The requirement for site based Telephone Systems and massive capital expenditure in Arun is now completely unnecessary..
VOIP is the recognised voice solution for the future business world providing future proof unified communications by mixing desk IP phones or "Bring Your Own Devices" (BYOD) to create a unbelievable disaster recovery ready solution.
Cloud Hosted VOIP enables Arun businesses to work smarter, allowing users to remain available regardless of their location.
Never lose an inbound call by ensuring every office and mobile call is combined in a unified manner.
Business VOIP is an enterprise enabled fully featured system, ready to fulfil your company communications requirements including everything from PCI & FSA Call Recording to Call ACD.
I'm looking for a Hosted VOIP provider in Arun? Does it matter how big my business is?
It doesn’t matter what your business size is, whether a small home office with two users or an SME with 250 plus users, you only pay for what you when you need it.
Combine multi-location sites and remote workers in a single seamless solution regardless of size, location or area code.
The options and flexibility are limitless with unrestricted dial plans and call routing.
The power of VOIP in Arun means your business is only limited by your imagination
Imagine being able to route your UK and Arun calls to a call centre in Ireland or India? Or have remote workers answering your business number at their Arun home.
And enable call answer failover between sites.
How about a centralised reception answering service for multi-site businesses allowing you to streamline staffing requirement across your entire business group.
Perhaps you would enjoy "Share Call Appearance" across multiple devices such as your home or your Android smartphone or iPhone, giving you the opportunity to work from any geographic or mobile location with your customer think you are at work.
Software toolbars allow integration with Microsoft Outlook and Internet Explorer and Firefox browsers for "Click-to-Dial" options from website telephone numbers and business contacts within Outlook.
See callers "Pop Up" on your PC by name or company and answer calls with the click of your mouse.
Group directories enables you to see all your customers by name or contact for pop ups and click to dial calling.
Busy Lamp fields enable you to see the status of other users whether they are engaged or available as well one-click dialing or transfers.
Through the use of Hunt Groups you can forward inbound calls to any user at any location with site-to-site failover or voicemail messages options such messages forwarded automatically to your inbox as a "Wav" file.
Customize your Music on Hold with either the music of your choice custom messages.
Enjoy free calls between users and across all sites as well as low cost calls elsewhere.
PCI & FSA Compliant Call Recording can be enabled as a bolt-on for Hosted users or per SIP Trunk.
Apply clever call markers to add comments to enable quick find options of comments within any stored recording.
Recording can also be monitored in real time and provides a wealth of features and statistics including easy search and storage.
Our powerful Customer Relationship Management (CRM) interconnect allows click to dial and other functionality including click-to-hold, transfer, CRM screen pop-up and call logs with many separate CRM solutions including these top packages:
- Lotus Notes,
- Microsoft Dynamics NAV and CRM,
- Sage 50 Accounts,
- Sage CRM,
- SuperOffice CRM,
Our PC based Reception console enables receptionists to monitor and handle all calls for any user across multiple sites, as well as being deployed from any location.
Monitor staff extensions and inbound calls in real time making call handling quicker, easier and more professional.
Hosted VOIP is the best solution to maintain an enterprise disaster recovery policy using structured dial and hunt-group plans.
Mobile Office is a software App to turn your iPhone, iPad, Laptop or Android device into your user extension system phone and provides enterprise functionality allowing extension dialing, call answer, call transfer, call hold, speakerphone and voicemail and could be used as the primary, secondary or shared call appearance device for remote or mobile workers as well as mainstream staff.
Hosted VOIP auto attendant allows businesses to better direct inbound callers to the right departments or staff.
The system offers options to the caller such as, Press 1 for Property, Press 2 for Lettings etc.
Build your own Call Centre in Arun
Call Centre Automated Call Distribution (ACD) allows users to build a "carrier Class" call centre solution without the need for extra hardware, software or Capex infrastructure.
This system supports multiple single Call Centres as well as a distributed multisite Call Centre to act as a single "Virtual Call Centre", regardless of the geographic location of the existing sites or individual agents.
The solution reduces operational costs and improves the caller experience whilst being an enterprise, standard feature rich call distribution and queuing system.
Call Centre Wallboard provides feature rich real time and historical statistics monitoring of Agents and Call Centres.
Providing performance graphical data Agents & Management.
The Wallboard provides key performance data and alerts.
The User Interface which is highly customizable can be accessed from anywhere and on any device via a Web Browser and Internet connection.
Set up quickly and easily assign to any worldwide Call Centre.