Hosted Voice in Rochester-upon-Medway
Tomorrows World of Business VOIP Rochester-upon-Medway is ready now.
The requirement for site based Telephone Systems and massive capital expenditure in Rochester-upon-Medway is now completely unnecessary..
VOIP is the recognised voice solution for the future business world providing future proof unified communications by mixing desk IP phones or "Bring Your Own Devices" (BYOD) to create a unbelievable disaster recovery ready solution.
Cloud Hosted VOIP enables businesses to work smarter, allowing users to remain available regardless of their location.
Never lose an inbound call by ensuring every office and mobile call is combined in a unified manner.
Cloud Hosted VOIP is feature rich and enterprise ready, so regardless of your business requirement our solution will fulfil your needs with everything from compliant Call Recording to Call Centre Call Distribution and everything in between.
I'm looking for a VOIP provider in Rochester-upon-Medway? Does it matter how big my business is?
Regardless of your company size, or whether you’re a small SoHo, SME or Enterprise Corporation you scale users up and down as and when you need to ensuring you maximise savings and minimise waste.
Combine multi-location sites and remote workers in a single seamless solution regardless of size, location or area code.
The options and flexibility are limitless with unrestricted dial plans and call routing.
The power of VOIP in Rochester-upon-Medway means your business is only limited by your imagination
Imagine being able to route your UK and Rochester-upon-Medway calls to a call centre in Ireland or India? Or have remote workers answering your business number at their Rochester-upon-Medway home.
Or better still failover answering between multi-site businesses.
How about a centralised reception answering service for multi-site businesses allowing you to streamline staffing requirement not only in Rochester-upon-Medway but across your entire business group.
Perhaps you would enjoy "Share Call Appearance" across multiple devices such as your home or your Android smartphone or iPhone, giving you the opportunity to work from any geographic or mobile location with your customer think you are at work.
Software toolbars allow integration with Microsoft Outlook and Internet Explorer and Firefox browsers for "Click-to-Dial" options from website telephone numbers and business contacts within Outlook.
Enjoy caller "Pop Ups" on your PC and a range quick feature settings from "Call forwarding" to "Speed dials".
Group directories enables you to see all your customers by name or contact for pop ups and click to dial calling.
Busy Lamp fields enable you to see the status of other users whether they are engaged or available as well one-click dialing or transfers.
Virtual Hunt Groups allows you to route operational numbers in a variety of ways across your entire group of users with site-to-site failover and voicemail options such as messages forwarded automatically to your inbox as a "Wav" file.
Easily create custom "Music on Hold" to promote your business to callers on hold or being transferred.
Enjoy free calls between users and across all sites as well as low cost calls elsewhere.
PCI & FSA Compliant Call Recording can be enabled as a bolt-on for Hosted users or per SIP Trunk.
Mark your Recordings for easy retrieval using our quick comments feature.
The recording feature includes easy storage with search and statistics to find recording easily, you can even monitor recordings in real-time.
Our powerful Customer Relationship Management (CRM) interconnect allows click to dial and other functionality including click-to-hold, transfer, CRM screen pop-up and call logs with many separate CRM solutions including these top packages:
- Lotus Notes,
- Microsoft Dynamics NAV and CRM,
- Sage 50 Accounts,
- Sugar CRM,
- Zoho CRM.
Receptionist console is a software attendant product to enable receptionists to monitor and handle all staff calls from any location, being a hosted software console the reception can work from anywhere freeing you from legacy systems.
Monitor user extensions and calls in real time.
Hosted VOIP is the best solution to maintain an enterprise disaster recovery policy using structured dial and hunt-group plans.
Provide enterprise mobile and unified communication functionality allowing extension dialing, call answer, call transfer, call hold, by using the mobile App to turn your iPhone, iPad, Laptop or Android Smartphone into your user extension system phone and.
Our cloud based VOIP auto-attendant or IVR enables you to handle calls smarter and quick and creates a better user friendly experience.
The system offers options to the caller such as, Press 1 for Property, Press 2 for Lettings etc.
Build your own Call Centre in Rochester-upon-Medway
ACD stands for Automated Call Distribution and is essential software for Call Centres creating a carrier Class solution without the need massive Capital expenditure.
Regardless of the site location, create multiple Call Centres solutions in minutes using our ACD Virtual Call Centre Solution, enabling individual agents across any site worldwide.
Reduce operational costs and improve caller experience with this feature rich ADC system.
The CC Wallboard provides call centre feature rich real time and historical.
The application provides performance tracking for Management, Supervisors and Agents.
The Wallboard provides key performance data and alerts.
The User Interface which is highly customizable can be accessed from anywhere and on any device via a Web Browser and Internet connection.
Set up quickly and easily assign to any worldwide Call Centre.